Orangetheory - Manhattan Plaza-District


Orangetheory - Manhattan Plaza-District

New York City, USA

The Orangetheory Story

The first Orangetheory Fitness (“OTF”) studio was founded in 2010 by Ellen Latham, Jerome Kern, and David Long in Fort Lauderdale, Florida. These were early days in the boutique fitness revolution and OTF has since seen massive expansion across the States and into other markets worldwide, with over 1,500 locations opened and many more due to open. The chain has hit some big milestones over the last few years, surpassing $1 billion in sales in 2018 and hitting 1 million members in 2020. Today, OTF operates as a franchise-model in over 25 countries.

Known for its focus on heart rate training and technology, the ‘orange’ in their name is a nod to the orange heart rate zone which their members are coached to stay within during the class. 

The Orangetheory experience is so much more than a workout - it’s just as much about community, inclusivity and connection, highlighted by their ethos of “Our Coaches Are More than Just Coaches”.

How Did Orangetheory Manhattan Plaza-District Score Overall?

The full client experience at Orangetheory Manhattan Plaza-District was outstanding, achieving our highest The Fit Guide 5-Star Award.

The class was also very impressive, winning our prestigious and highest 5-Star Class Experience Award.

Orangetheory Fitness Manhattan Plaza-District is featured in our articles The Best HIIT And Strength Studios In New York and The Top Fitness Studios In New York, Independently Rated and Ranked.

The Highlights

The experience was top-of-class from start to finish. Our evaluators were taken through a carefully crafted client journey with each member of staff making a strong effort to connect before passing us onto the next person in a professional and friendly manner.

By the end of the session, we’d chatted with everyone and they’d all made an effort to get to know us. This was combined with a well-structured and enjoyable class, with technology to enhance the experience.

What Our Evaluator Had To Say

“All members of staff encountered by the client made an effort to bring the client into their community.”

“The class experience was very slickly delivered from start to finish.”

“The heart rate technology was very engaging and fun to use. The team explained how it worked very well.”

What To Expect From An Orangetheory Session

An Orangetheory Fitness class is a 60-minute session that incorporates running, rowing, and strength training.

The running component typically includes high and low-intensity intervals, with some inclines periodically thrown in. For the rowing section, you’ll use OTF’s trademark orange water rowers, which mimic the sensation and drag of real rowing. The strength training element uses dumbbells and TRXs, amongst other tools, to work and fatigue your muscles.

Technology plays a big part in the experience, with each participant being offered an arm strap that accurately monitors your heart rate throughout the session, displaying your stats on screens throughout the studio which the coach will use to educate and motivate. Their stated goal is for you to spend 12 minutes or more with your heart rate in “The Orange Zone”, which they report boosts your metabolism, burns fat, and burns more calories, even after the workout.

The motivating and supportive coaches and community round off an experience that can be tough and challenging if you want it to be but is also suitable and scalable for all levels.

The Reception Service

The moment we walked through the door, we were welcomed with a warm smile. The whole team spoke passionately about the product, were very helpful, and synced perfectly as a team to ensure a smooth experience from start to finish.

The Class Experience

Orangetheory Manhattan Plaza-District has achieved The Fit Guide 5-Star Class Experience Award for an exceptional class, putting it amongst the very best in New York and the industry.

We were highly impressed with the class experience. Our coach on the day was friendly, knowledgeable and really went out of her way to ensure the first time clients in the room were well looked after.

The Equipment And Studio

The equipment and studio was all clean and in good condition, with branding elements throughout the studio. The treadmills, rowers and strength equipment were all clean and of high quality.

The Facilities And Public Areas

The public areas were of a high standard and functioned well. The design and aesthetics were all very smart and on-brand, with the typical abundance of orange light and features.

Workout and shower towels were provided free of charge. Lockers were provided with number locks. Free water refill stations were available.

Digital And Technology

The in-class technology was very impressive, with heart rate straps, screens throughout the studio displaying stats, and monitors on the cardio machines digging deeper into the data. This could have been confusing, but the coach did an excellent job of explaining the functionality of all this tech and their benefits.

The website and online brand were very strong, creating a powerful sense of brand and enough information to get us excited to visit an Orangetheory class.


Orangetheory offers a ‘first class free’ promo on their website, for first time clients.

If you’re looking for a longer-term commitment, memberships are available from $119 for four classes per month up to $279 for unlimited classes.

Drop-in sessions are available at approximately $35 per class, although prices can vary slightly per franchise. More flexible packages are also available, starting from a 10-pack for $320 to a 30-pack for $850.

Top Scoring Categories

Reception Services
Class Experience
Equipment & Studio
Public Areas
Digital & Technology

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