How Did R10T Score Overall?
The full client experience at R10T was exceptional, achieving our highest and prestigious The Fit Guide 5-Star Award.
The class was also industry-leading winning our highest accolade, The 5-Star Class Experience Award.
The Highlights
The experience on arrival and departure from the club stood out, as the receptionist took time to show our evaluator around and make them feel welcome. The coach’s energy and enthusiasm was also a highlight of the visit.
What Our Evaluator Had To Say
“The receptionist was very friendly and showed me around the studio as soon as registration was completed. I truly felt that she was happy to see me.”
“The coach was really lively and pleasant. She made beginners and first timers, such as myself, feel at ease, mentioning that it was fine to take the class sitting down on the saddle.”
“I liked how the coach kept the energy up with her bubbliness and shouts of encouragement to each client.”
What to Expect From A R10T Session
R10T offers a range of training modalities under one roof, including their popular R1DE cycling classes. As they dim the lights in the room, the music ramps and the instructor gets the crowd pumped up, creating an exhilarating cycling experience.
Expect high-end lights and sound and customized industry-leading Stages bikes. Classes are capped at 24 people and are typically 50 minutes long.
The Reception Service
Upon arrival at the club, reception staff were very pleasant and provided a comprehensive tour of the facilities. On departure they helpfully discussed the package options to encourage our evaluator to continue training at the club.
The Class Experience
R10T has achieved The Fit Guide 5-Star Class Experience award for an outstanding class, putting it amongst the very best in Singapore and the industry.
The fun and energetic class was led by an enthusiastic and thoughtful coach who encouraged participants personally by name. The upbeat music playlist helped make the class an enjoyable and positive experience.
The Equipment And Studio
The training area and equipment were clean and well-maintained. On-brand elements, such as the brand logo and signage around the studio added to the overall feel of the space.
The Facilities And Public Areas
Workout and shower towels were provided free of charge. Lockers were provided with number locks. Free water refill stations were available.
The public areas were well-maintained and had a minimalistic design
Digital And Technology
The website clearly portrayed the brand's vibe and was easy to navigate. The booking process was seamless and emails sent from the club before the class allowed our evaluator to feel completely prepared for their visit.
Pricing
R10T offers introductory deals for first-time clients of either three or five sessions for $50 or $70 respectively.
If you’re looking for a longer-term commitment, memberships are available from $180 for six classes per month up to $300, per month, for unlimited classes.
Class packs cannot be purchased, but drop-in sessions are available at $45 per class.
All prices are in Singapore Dollars.
