The full client experience at Off Duty Pilates Orchard was impressive, achieving The Fit Guide Award Of Excellence.

The class was also excellent and has achieved our highest accolade, our Class Experience Five-Star Award.

The coaching delivered a confident, technically strong and enjoyable Pilates session.

The public areas felt beautifully designed and created a warm and memorable sense of arrival.

“I loved the coach's energy from start to finish.”

“I really enjoyed the lounge area and how cozy it felt before class.”

“I appreciated how smooth the digital experience was when booking and preparing for the session.”

Off Duty Pilates offers reformer classes designed to strengthen, lengthen and build confidence through clear instruction and steady, mindful movement. Their Basic and Essentials style sessions focus on form, control and progression at an approachable pace, supported by precise demonstrations and optional hands on guidance. Expect a calm studio environment, smooth class flow and a teaching style that prioritises clarity, safety and technique for all levels.

We had a smooth but understated welcome at the studio. Check in was quick and easy, and everyone we interacted with was friendly and polite. The space felt calm and relaxed, and although we arrived to an unmanned desk at first, support appeared shortly after and the process moved along efficiently. The team kept things professional throughout, and post class assistance was pleasant and helpful when we asked about packages.

The reception experience could have felt more personal, as names were not exchanged, questions were not asked about our background, and we were not guided proactively toward the waiting area or facilities. While the overall tone stayed warm and approachable, a little more enthusiasm and initiative would have helped the arrival and departure feel more engaged.

The class experience won The Fit Guide Five-Star Award, our highest honor.

The class itself was the highlight of the visit. The coach showed strong technical skill, clear explanations and a calm, confident presence that made the session feel safe and well structured. We were greeted politely before class and taken through a group injury check, which set things up smoothly. Demonstrations were clear, progressions and regressions were offered where needed, and hands on adjustments were patient and well judged.

The flow felt natural, with seamless transitions and cues that were easy to follow. The room was managed attentively, and the class wrapped up in a professional, positive way, with the coach available for questions afterward. Personal engagement was fairly limited, with little individual encouragement or community interaction, but the overall delivery was enjoyable and reassuring.

Training in the studio felt clean, calm and well put together. All the Balanced Body reformers were in great condition and laid out neatly, so moving around and settling into each exercise felt natural. The light wood floors paired with monochrome equipment gave the room a relaxed, understated look that suited the Pilates flow well.

The space leaned more functional than decorative, but everything worked exactly as it should. It was tidy, well maintained and easy to move through, creating a simple, low-stress environment where the focus stayed on the workout rather than the surroundings.

The public areas offered a charming and well-considered environment. A marble-style counter, white brick tiles and an arched walkway created a clear sense of arrival, while the separate waiting room felt like a quiet retreat with warm textures, bamboo framing and soft lighting. The design felt modern and intentional, and once inside, the space was easy to navigate.

The footprint was small but used well, and the changing area amenities were clean, neatly presented and in good condition. Practical limitations were noticeable, with no showers, no water available and limited room to move at busier times. Lockers were clean but lacked hangers, and hairdryers were not provided. Even so, the space felt curated and intimate, with a strong visual identity that made it memorable.

The digital experience at Off Duty Pilates was smooth and easy to navigate. The website was clean and modern, with clear explanations of class types and what to expect. Booking was quick through both the website and app, and confirmation emails arrived promptly with all the key details needed ahead of the visit.

Branding was consistent across emails and social channels, giving the digital journey a cohesive feel. Social media offered a realistic snapshot of the studio and class environment, helping set expectations before arrival. There was no heavy use of advanced tech, but everything in place worked reliably and supported a calm, organised experience from booking through to arrival.

Off Duty Pilates Orchard offers an introductory deal for first-time clients. Newcomers can pay $90 and enjoy 3 sessions

If you’re looking for a longer-term commitment, memberships are available for $800 for 20 sessions.

Drop-in sessions are available at $45 per class, with smaller commitment packages also available, starting at a 10-pack for $420.

All prices are in Singapore dollars.