How Did F45 River Valley Score Overall?
The full client experience at F45 River Valley was impressive, achieving The Fit Guide 4-Star Award.
The class was outstanding and the highlight of our visit, winning our highest accolade, the 5-Star Class Experience Award.
The Highlights
The class experience was very strong, and the highlight of our visit. The two coaches made a big effort to connect with everyone and deliver a great session. First timers were given an extra layer of care to introduce them to the concept well.
What Our Evaluator Had To Say
“The class was enjoyable and having TV screens outlining the structure of the class made the workout easy to follow.”
“Looking around, it seemed like everyone was having a good time. Some were dancing to the music during the workout.”
“The coach was passionate and very smiley.”
What to Expect From An F45 Session
The name stands for “Functional Training 45”, with sessions being a mix of functional HIIT and strength exercises delivered in a 45-minute format. Each day, the workout is predetermined by F45 HQ and is the same at every F45 location worldwide.
Their Saturday “Hollywood” sessions are the only 60-minute class and are famous for hiring local DJs to create a party atmosphere and bring the community together.
Workouts are typically run by two or more coaches per class. To support the coach, clients are guided by screens that display each exercise as well as beeps and graphics that cue you to work, rest or move to your next station.
The Reception Service
Our pre-visit calls to the branch were not answered. On arrival, the coach was also acting as front desk, doing her best to juggle both responsibilities. She gave a personalized and attentive service and was comfortable talking through the package options afterward.
The Class Experience
F45 River Valley has achieved The Fit Guide 5-Star Class Experience award for an exceptional class, putting it amongst the very best in Singapore and the industry.
During our visit, we had the pleasure of two coaches taking us through the session, which helped deliver a personalized experience. Both coaches made an effort to remember our name and connect with us and, combined with the music and community vibe, this contributed to a positive and fun session.
The screens around the studio helped everyone in the busy class know what was coming up and where to go next.
The Equipment And Studio
The studio space and equipment were branded in distinctive F45 colors and logos, well lit and overall clean, but space was tight on some exercises during our busy class.
The Facilities And Public Areas
Workout and shower towels were provided free of charge. Lockers were provided with number locks. Free water refill stations were available.
On arrival, we had to wait outside as there was no designated waiting area in the studio. Shower facilities and bathrooms were available at the club, but some cleanliness issues were noted.
Digital And Technology
The tech-based screens made the workout easy to follow and also helped countdown the time until the next class which kept things organized. The website was easy to navigate and booking a session was seamless. The social media pages were updated regularly and provided good insight into the client experience.
Pricing
F45 River Valley offers an introductory one-week trial to first-time clients for $49.
If you’re looking for a longer-term commitment, unlimited memberships are available from $346 per month for a monthly autopay deal down to $300 a month for a six-month commitment.
Drop-in sessions are available at $40 per class, with smaller commitment packages also available, starting at a 10-pack of classes for $350.
All prices are in Singapore Dollars.