How Did Club Pilates Orchard Central Score Overall?
The full client experience at Club Pilates Orchard Central was impressive, achieving The Fit Guide 4-Star Award.
The class was also great, and has won our 4-Star Class Experience Award.
It was the class experience and instructor that really left an impact on our evaluator team. Trying a new training tool can be intimidating, but Club Pilates Orchard Central and their team did a good job of carefully explaining how everything worked and where we should be feeling the movements. It was this personal touch that would have us coming back.
What Our Evaluator Had To Say
“I was a little bit intimidated by the reformer initially as I hadn’t tried one before, but our instructor did a great job of showing us the ropes.”
“The front of house team were friendly and took time to go through all the package options carefully.”
“The equipment in the studio had a premium feel and was very clean.”
What to Expect From A Club Pilates Session
Club Pilates is an established and popular workout that offers full-body sessions on Reformer-based classes. While sessions are focused around the Reformer, other tools such as TRX and Triggerpoint rollers are used to help build strength and improve mobility and stability.
Everyone is offered a 30-minute intro class for free to better understand the benefits and technique involved with the Reformer. Class types include the more strength based Reformer Flow, the fast-paced Cardio Sculpt and the interval training concept F.I.T.
There is also a session focused on the younger athlete, called Teen.
The Reception Service
Our pre-vist call to the branch covered the basics of what we needed to know. On arrival, the receptionist was friendly and helpful. After the class, the staff was comfortable answering our questions and knew the package options well, but didn’t ask us any questions on our training needs or goals.
The Class Experience
Club Pilates Orchard Central received The Fit Guide 4-Star Class Experience Award, making it one of Singapore’s stand-out offerings.
The whole team at Club Pilates Orchard made us feel welcome and comfortable, and this high level of service was extended to our instructor. She took into account that it was our first time on a reformer machine, and purposefully and patiently explained the kit and the exercises.
The personalized coaching and friendly vibe made it a strong class experience.
The Equipment And Studio
The studio was well-lit with natural sunlight pouring in. Equipment was not branded, but was high quality, clean and in good condition.
The Facilities And Public Areas
Workout towels were not provided. Lockers were also not provided. Free water refill stations were available.
The club did not have showers, only two changing rooms. The facilities were clean and in good working condition.
Digital And Technology
The booking process was straightforward and allowed for easy class cancellation if necessary. The website and social media pages provided good insight into the client experience and allowed our evaluator to feel prepared for their visit.
Club Pilates Orchard Central offers an introductory deal for first-time clients of the first session for free.
If you’re looking for a longer-term commitment, unlimited memberships are available from $378 per month.
Drop-in sessions are available at $47.60 per class, with smaller memberships also available, starting at four sessions a month for $176.
All prices are in Singapore Dollars.