How Did Tone House Score Overall?
The full client experience at Tone House was very good, achieving The Fit Guide Award Of Excellence.
The class was also excellent, winning our Class Experience Award of Excellence.
The Highlights
There was a real sense of community and connection between the members and the coach.
Another standout was how the class was challenging but held in a supportive environment.
What Our Evaluator Had To Say
“The class was very challenging, but we had a very supportive coach to help us get through it.”
“The atmosphere created in the club made me feel like I’d left New York and entered a whole new world.”
“The cold plunge was a very cool addition to the experience.”
What To Expect From A Tone House Session
You don’t need to be an elite athlete to train at Tone House, but you have to want to train like one. Their coaching team will tailor the workout and exercises to every individual, but be prepared to push yourself. Strength sessions focus on either upper, lower, or total body, with a traditional compound lift included such as deadlifts or bench press. Their Conditioning program changes daily and will give you an intense and well-designed full-body and cardio workout.
In a typical Tone House session you can expect to use tools such as sleds, bands, barbells, dumbbells and kettlebells. And get ready for their famous warm-ups, which some call the toughest part of the session!
The Reception Service
The phone inquiry was handled well, with the receptionist providing clear, detailed information about what to expect from our visit to Tone House. They confidently explained the differences between classes, recommended beginner-friendly sessions, and left us feeling well-prepared for our visit.
When we arrived, the receptionist greeted us warmly, creating a welcoming first impression. Registration was smooth, and we appreciated the clear orientation, including directions to the studio, lounge, and locker rooms. The staff also confirmed our booked class and gave practical tips, like where to stretch while waiting, helping us settle in comfortably.
After class, while the receptionist shared useful insights about the club’s programming, there was no proactive follow-up to ask about our experience or encourage a future visit. The conversation felt more functional than personal, and no class recommendations were offered. That said, the professional demeanor and helpful information still left a positive overall impression.

The Class Experience
Tone House received The Fit Guide’s Class Experience Award of Excellence, making it one of New York’s stand-out offerings.
The class was highly motivating and challenging, with a strong focus on proper form and technique that left a lasting impression. Our coach was knowledgeable and engaged, offering individual guidance—especially to first-timers—and creating an encouraging, high-energy atmosphere. The camaraderie among regulars added to the supportive vibe, making for an uplifting experience.
The session kicked off with a detailed breakdown of the structure, emphasizing strength training with hang cleans. The coach provided personalized adjustments and regressions to accommodate different fitness levels, moving around the room to offer feedback. While the warm-up was fast-paced and could have been more gradual, the workout flowed smoothly with clear instructions and a motivating playlist.
The class started late, and there was no structured cooldown, which slightly affected the overall experience. Additionally, the timer from the previous session remained running but wasn’t used, creating some confusion around pacing. Despite these small issues, the coach’s enthusiasm and the strong sense of community made this an enjoyable session.
The Equipment And Studio
The training room was both well-equipped and visually striking, offering a wide range of tools to support diverse class formats. Branded elements, from logos on mirrors and weights to the bold logo across the turf floor, created an immersive and motivating atmosphere. This strong identity reinforced a sense of focus and athleticism, making the space feel like a dedicated training arena.
The room was spacious, brightly lit, and maintained a clean, fresh feel that added to the workout experience. While some wear was noticeable on the seams of the sandbags, all other equipment was in good condition and well-organized. The turf flooring not only enhanced the high-performance aesthetic but also aligned seamlessly with the brand’s identity.
With its impressive design, cohesive branding, and ample equipment, the space provided an outstanding training environment.

The Facilities And Public Areas
The public areas were beautifully designed, with a sleek and high-end feel that stayed true to the brand’s identity. Motivational wall phrases, bold logos, and a stylish black leather lounge near the boutique reinforced the studio’s intense, strength-focused vibe. The mix of red lighting, turf flooring in the lounge, and energizing music added to the immersive experience. Recovery tools like foam rollers were a nice touch.
Lockers with numerical locks were clean and well-sized, though they lacked hangers. Workout and shower towels were neatly stacked and easy to access, with discreet disposal bins keeping the space tidy. The three showers had hot water, strong pressure, and high-quality amenities, including shampoo, conditioner, and shower gel. A cold recovery tub added a premium feel.
Water refill stations were conveniently placed in both the lounge and training area. A variety of beverages, from Nocco carbonated water to Corepower protein shakes and tart cherry juice, were available, along with snacks like Honey Stinger protein bars and waffles. The changing area was spacious, well-stocked with essentials like lotion and razors, and featured sleek designs and motivational touches.

Digital And Technology
While the website effectively communicated the brand's training philosophy and offered detailed information on programs and coach bios, we found the class descriptions for conditioning to be unclear. Booking a class presented challenges, including being redirected back to the start of the process and confusion about whether the reservation had actually gone through. No confirmation or preparation emails were sent.
The website’s professional design and consistent branding were great, as were clear call-to-action buttons and comprehensive class descriptions.
Social media channels were informative and consistent with the brand, with a direct booking link in the Instagram bio.
Pricing
Tone House offers a ‘2 for 1 Rookie Pass’ for first-time clients, giving clients two classes for $45 rather than the usual one.
If you’re looking for a longer-term commitment, memberships are available from $275 for 10 classes per month up to $500 for 25 classes.
Drop-in sessions are available at $45 per class, with smaller commitment packages also available, starting at a five-pack for $210.