How Did The Training Lab Score Overall?
The full client experience at The Training Lab was good, achieving our Recommended rating.
The class experience was notable and also achieved our Recommended rating.
The Highlights
The studio had an extensive range of high quality equipment in great working condition. There were wall murals scattered across the two floors of the training space that were memorable and onbrand.
What Our Evaluator Had To Say
“The coach was attentive, highly engaging and motivating”
“The training space was well equipped and designed in a way that would be exciting for anyone serious about their training”
“The strength & cardio equipment were from reputable brands like Rogue, Assault and Concept 2”
What To Expect From A The Training Lab Session
The Training Lab offers 55-minute high intensity, total body conditioning sessions as well as strength-focused sessions. Both class types incorporate a main lift (deadlift, squat, bench press, pull ups or overhead press).
The Training Lab puts a huge emphasis on ‘training hard, training smart’ and being ‘for those hungry to take their fitness to the next level’, so expect to be pushed through a challenging program that requires a high level of effort.
The Reception Service
During our anonymous evaluation, the registration was done on an iPad. Having a dedicated member of staff, and a smooth, clear onboarding process for first timers would have helped the team make a stronger connection with clients.
The Class Experience
The Training Lab has received The Fit Guide’s Recommended rating for its notable class experience.
The class was tough but fun, and the coach was highly engaging and motivating. The coach was also very knowledgeable and was able to provide regressions for very advanced movements when necessary. While the coach was welcoming and the class delivery was on brand, more could have been done to onboard first timers and set their expectations for the class.
The Equipment And Studio
The equipment and studio design was a highlight of the experience. All of the equipment was from reputable brands such as Rogue, Assault, and Concept2. The murals, American flag, and other visual fittings were consistent with the brand experience.
The studio was also split across two floors which meant stair runs could be included in the workout program.
The Facilities And Public Areas
The bathroom and shower facilities were clean and well maintained. There was also a diverse range of amenities.
Workout and shower towels were offered free of charge and lockers were provided with number locks. There was no free water refill station but water and other beverage options were available for purchase.
Digital And Technology
The website and social media were on brand. A confirmation email was not received for class bookings when we booked our anonymous evaluation, however, the website booking process was easy to follow and the booking confirmation would appear on the screen during the online reservation.
Pricing
The Training Lab offers a ‘first week free’ promotion on its website for new clients.
If you’re looking for a longer-term commitment, memberships are available from $192 for six classes per month up to $449 for unlimited classes. Clients willing to commit to a six month unlimited package, will see their monthly fee decrease to $375 per month.
Drop-in sessions are available at $44 per class, with smaller commitment packages also available, starting at a five pack for $200.
