How Did Cyclebar Flatiron Score Overall?
The full client experience at CycleBar Flatiron was impressive, achieving our Fit Guide 4-Star Award.
The class was also very good, winning our Class Experience 4-star award.
The Highlights
The flow of the class was very smooth and the coach personalized the experience well. Additionally, the design of the studio and the inclusion of slick and impactful branding elements created a great atmosphere in the club.
What Our Evaluator Had To Say
“The coach was high energy and gave positive comments, encouraging everyone to focus on the session.”
“The public areas were spacious and clean with interesting branding features throughout the studio.”
“All reception staff encountered were friendly and helpful, but fell short of providing exceptional service.”
What To Expect From A Cyclebar Session
CycleBar is a premium indoor cycling offering that delivers high-energy, music-driven rides in a fun, supportive, and inclusive environment.
CycleBar offers a range of classes, from beginner to advanced, led by experienced and certified instructors. The studio features high-end technology to enhance the experience, including LED lighting, sound systems, and a performance tracking leaderboard.
The Reception Service
The pre-arrival call was handled professionally and clearly. During our anonymous evaluation, the reception staff were overall friendly and helpful, and appeared pleased to be helping and engaging with clients. Personalizing the service would have helped the team make a stronger connection with clients.
The Class Experience
Cyclebar Flatiron has received The Fit Guide’s Recommended rating for its notable class experience.
Both the music and the coach were energetic, and a good effort was made to check in with first timers before the session started. The aims of the class were explained well, with the coach instructing the class on how to find the beat of the music, how to adjust resistance and how the technology worked.
The Equipment And Studio
The cycling studio was clean and we appreciated the lighting effects that the coach could change to match the beat of the music. The back row of bikes were tight up against the back wall with limited space, so avoid this area if you’re tall.
The Facilities And Public Areas
We found the changing areas to be spacious, clean and functional. The public areas carry a minimalist style with some interesting light and design features. All the basics were covered but there are only a limited number of amenities available.
Workout and shower towels were provided free of charge. Lockers were provided with number locks. Free water refill stations were available.
Digital And Technology
Cyclebar used a performance tracking system with power meters on the bike and stats displayed on the screen. Whilst this was fun and motivating, the instructor only periodically and briefly shows the stats on the screen. This appeared to be with the aim of keeping the focus less about the performance.
We found the website functional and informative, but more details could have been provided during the booking process to help us feel prepared for our visit.
Pricing
Cyclebar offers a ‘first ride free’ promo on their website for new clients.
If you’re looking for a longer term commitment, memberships are available from $129 for four classes per month up to $299 for unlimited classes.
Drop-in sessions are available at $35 per class, with smaller commitment packages also available, starting at a five pack for $169.
