How Did SoulCycle Brentwood Score Overall?
The full client experience at SoulCycle Brentwood was impressive achieving The Fit Guide Award Of Excellence.
The class was also excellent and has achieved the Class Experience Award of Excellence
The Highlights
The lighting, sound system, and branded equipment made for an immersive and engaging workout experience.
The user-friendly booking system and energetic email communications further enhanced the experience, leaving us feeling prepared and excited for our visit.
What Our Evaluator Had To Say
"The lights on the main stage dimmed and pulsed with the music, making the whole class feel like a party!"
"Booking my class was seamless, and the confirmation email had all the details. It really got me excited for my first visit!"
"The SoulCycle branding was everywhere—from the walls to the merch and bikes. It gave the space such a unified, energetic feel."
What to Expect From A SoulCycle Brentwood Session
SoulCycle is a premium indoor cycling offering that delivers soulful, music-driven rides in a fun and nightclub-like environment. Their “boundary-pushing” workout is designed to uplift and empower in an environment that’s inclusive and non-judgmental. During the class, everyone cycles in time with the beat of the music, creating an in-sync unity and vibe that’s made it world-renowned.
They often host themed rides featuring specific artists—for example, a Beyoncé vs. Jay-Z class—and each instructor is well-known for their unique music selection.
If you’re a first timer to SoulCycle, we recommend seeking out a class or instructor that you vibe with and who shares your taste in music.
The Reception Service
The phone inquiry was warm and informative, providing a great introduction to the studio’s atmosphere, class structure, and pricing options. The staff member’s enthusiasm left us excited and prepared for our visit.
Upon arrival, the receptionist welcomed us, acknowledged it was our first visit, and gave a helpful orientation. He explained the shoe rental policy and showed us the locker rooms and studio.
At departure, we weren’t asked about our experience, but when we inquired about pricing, the receptionist confidently explained the packages and best-value options. While there was no proactive push to encourage us to return, the interaction was friendly and informative.
The Class Experience
SoulCycle Brentwood received our Class Experience Award of Excellence.
The playlist was uplifting, the atmosphere electric, and the rhythm riding added energy to the session. Our instructor kept the motivation high, moving around the room instead of leading from the bike.
Instructions were clear, and the class flowed smoothly with consistent timing and encouragement. The cooldown helped lower the energy, though the warmup felt rushed and intense.
While enjoyable, first-timers weren’t acknowledged or engaged directly, and there was no pre-class introduction or follow-up. Despite this, the coach's upbeat attitude and the supportive community made for a positive experience.
The Equipment And Studio
The training area at SoulCycle Brentwood created an immersive experience with motivational quotes, signature branding, and dynamic lighting that matched the music. The studio was clean, spacious, and comfortable, offering a safe space to move.
The equipment was top-quality, with well-maintained bikes, weights, and dumbbells of varying sizes for all levels. Everything was organized and fully stocked.
The lighting and sound systems stood out, enhancing the workout environment and adding to the energetic vibe. The clean floors and design touches made the space feel polished and well thought out.
The Facilities And Public Areas
Public areas at SoulCycle Brentwood were modern, clean, and energized, with strong branding elements like logos, quotes, and a neon sign creating a recognizable identity. The space maintained a professional, minimalist aesthetic with bright lighting.
Toilets and showers were in excellent condition, and grooming areas offered a solid range of neatly presented amenities. Free towels were provided for both workouts and showers, and complimentary water was available from a spout, with boxed water for purchase. No additional food or beverage options were offered.
The sleek, well-lit changing rooms had lockers located in a narrow hallway, too small for larger bags. The limited seating in the waiting area, combined with the narrow layout, made it challenging to move through and find a spot.
Digital And Technology
Booking a class at SoulCycle Brentwood was easy thanks to their intuitive website and app. The process was smooth and bug-free, with a confirmation email providing all the necessary details and a clear cancellation policy.
The website was polished, offering useful information like instructor bios, class descriptions, and the brand’s story. The signature SoulCycle tone was consistent across the site, and the “Schedule” button made booking quick and easy. Their Instagram was regularly updated and aligned with the brand.
Overall, the seamless digital experience, combined with rhythm technology in class, elevated the overall experience and got us excited for our visit.
Pricing
SoulCycle Brentwood offers a New Rider BOGO deal: get 2 classes for $20, valid for 30 days. Other intro options include a 3-class pack for $60 (valid for 60 days), or unlimited classes for two weeks at $99.
If you're looking for a longer-term commitment, monthly memberships start at $109 for four classes per month and go up to $405 for sixteen classes per month. These memberships are on a recurring 30-day cycle.
Drop-in sessions are available at $34 per class. Smaller commitment packages are also available, starting at a five-pack for $158. Class packs go up to a 50-class SuperSoul pack for $3,500, valid for 12 months.
Student and limited-time pricing is also offered, with student packs starting at $115 for five classes.