The full client experience at Heated Room West Hollywood was good, achieving our Recommended rating.

The class was excellent and has achieved the Class Experience Award of Excellence.

The architectural design and thoughtful branding details throughout the studio made a strong visual impact.

The seamless booking process and professional communication helped us feel confident and well-prepared for class.

“The class flowed well and the coach had great energy.”

“The front desk team was friendly and helpful, but I would’ve appreciated a bit more personal engagement after class.”

“I really loved the tiered flooring with the underlighting—it made the studio feel elevated and unique.”

Heated Room offers a high-intensity, full-body workout designed to challenge both body and mind. Whether you're in the heated mat studio or the Reformer Room, each session blends focused movement with curated playlists to build strength, boost endurance, and sharpen focus.

Classes include HEATED Full Body Burn, a dynamic mat Pilates session, and HEATED Flow Sculpt, a yoga-inspired workout with hand weights and cardio bursts. Semi-Private Reformer classes deliver form-focused, personalized training using premium equipment for a more tailored experience.

The phone inquiry was handled professionally, with clear and easy-to-follow information, but the tone felt a bit transactional. A warmer, more engaging approach could’ve helped build more excitement for the visit.

When we arrived, we were greeted promptly with a warm welcome. The receptionist acknowledged it was our first time and walked us through everything—towel use, water stations, lockers, and where to wait. We appreciated the proactive offer of both a mat and sweat towel, plus the friendly tip about choosing a cooler spot in the studio. Registration was smooth, and the front desk had a calm, organized feel.

After class, the receptionist stayed friendly and open to questions but didn’t check in on how our session went. That said, she explained the membership and package options from memory, answered everything clearly, and helped us understand the value of each plan. While the service was efficient and approachable, a bit more personal engagement would’ve taken the experience to the next level.

Heated Room West Hollywood received our Class Experience Award of Excellence.

We had a mixed experience in class, with a few standout elements and some areas that missed the mark. The coach brought great energy to the session and offered clear instructions and an engaging flow, but personalization and participant connection were lacking.

The class was well-structured, and the coach’s calm, confident delivery helped us stay on track throughout. The music complemented the session perfectly, and the transitions between different sections were smooth and easy to follow. A few progressions were offered, and the visual demonstrations made it easy to understand the movements. However, the coach arrived only five minutes before class, leaving little time to greet first-timers or learn about participants’ needs. There was no check for injuries or personalized form corrections during the session.

After class, the coach was available and approachable near the front, but there was no effort to follow up or check in with newer participants. While the delivery and energy of the session kept the group flowing, more personal engagement and a stronger sense of community would have improved the experience.

We were highly impressed with the equipment and studio at Heated Room. Branded touches like the mat and towel added polish to the experience, and while other equipment wasn’t branded, everything—from weights to bands—was clean, professional-grade, and well-stocked with enough variety to suit all levels.

The studio space itself was a real standout. It felt fresh, clean, and thoughtfully laid out, with plenty of space for movement. The design was particularly memorable, with warm light wood finishes, tiered flooring illuminated from below, and branded decals on the mirrors that subtly reinforced the Heated Room identity. These design details not only elevated the visual appeal but also enhanced the comfort and flow of the session.

The lighting and sound system contributed to the overall ambiance, and the space struck a perfect balance between style and functionality. It left a lasting impression.

Public areas at Heated Room made a striking impression from the moment we stepped in. The cohesive design, featuring warm light wood and contrasting darker elements, flowed seamlessly from the front desk to the showers. Even the laundry baskets matched the club’s aesthetic, and every detail—from the custom mirror decals to the mood lighting—contributed to a polished and memorable environment.

Everything was clean and well-maintained. The shower facilities were spotless and comfortable to use, and both workout and shower towels were clean, neatly displayed, and free of charge. Complimentary filtered water was available near the lockers, with additional options like electrolyte drinks and Celsius available for purchase.

However, the lack of a designated changing space near the showers made post-class transitions awkward. The open shower area lacked privacy and storage, and there was no grooming zone or amenities provided. While the design and cleanliness were top-notch, a more functional changing setup and grooming area would help complete the experience.

The digital experience at Heated Room was smooth and efficient from start to finish. Booking a class was easy and intuitive via both the website and branded app, with the option to purchase packages and reserve spots in just a few clicks. Email and text communications were timely, clear, and professional, outlining all key details including cancellation policies and arrival expectations, which helped us feel fully prepared for our visit.

The website was well-designed and aligned with the club’s brand, with bold copy, intuitive navigation, and clear descriptions of class types and studio values. Social media was another strong point, with up-to-date class schedules, engaging visuals, and consistent branding across platforms. However, instructor bios lacked detail about individual coaching styles, and there was no call-to-action or promotional hook for new visitors.

While basic in-studio technology was limited, the strong booking tools and online presence made a positive impression. The streamlined reservation process, polished communication, and active social media contributed to a strong overall experience.

Heated Room offers an intro offer of 2 group classes for $40.

Drop-in group classes are priced at $40 per class. Class packs are available starting at $185 for 5 heated group classes, $200 for 8 classes (with a 1-month expiration), and $350 for a 10-class pack.

Unlimited access options include a 1-week unlimited pass (1 class per day) at $120, and a 1-month unlimited (1 class per day) at $260.

For the Private Reformer Room, an intro offer of 2 semi-private reformer classes is available for $65. Single semi-private sessions are also priced at $65 each. Multi-class packs include 3 sessions for $180 and 5 for $300.

Private Reformer Room sessions are priced at $150 for a single, $200 for a duet, and $250 for a triplet.