The full client experience at Carrie's Pilates Plus West Hollywood was excellent achieving The Fit Guide Award Of Excellence.

The class was also impressive and has achieved the Class Experience Award of Excellence.

The bold branding and stylish design details throughout the studio created a premium, high-energy atmosphere.

The instructor’s clear cueing, positive energy, and smooth class structure made the session feel engaging, motivating, and easy to follow.

“I loved the stylish aesthetic—from the pink décor to the flower accents and neon signage, everything felt curated and on-brand.”

“The class was easy to follow and flowed really well. The coach gave great instructions and kept us motivated without being pushy.”

“I really appreciated how the coach offered different spring load options—it helped me feel confident choosing what worked best for me.”

Carrie’s Pilates Plus in West Hollywood delivers a high-intensity, low-impact reformer workout that blends strength training, cardio, and Pilates for a full-body burn. Classes are fast-paced with quick transitions and controlled movements that challenge core stability and endurance.

The signature Full Body Burn is a 45-minute session focused on form, alignment, and results. While open to beginners, its intensity feels advanced—new clients are encouraged (but not required) to start with a Beginner Form Class for more detailed guidance.

Expect a serious but welcoming fitness environment with specialty classes like ABS & A$$, Twilight Pilates, and 90-minute bootcamps. Every session emphasizes precision and intensity to build strength, tone, and mind-body connection. Grip socks are required.

The phone call provided the essential information but felt flat, with little energy or warmth. While our questions were answered clearly, the conversation was more informative than inviting.

In person, the experience was much stronger. We were greeted promptly, identified as first-timers, and given a complimentary water bottle and handwritten welcome card. Registration was smooth, and we received a clear orientation without needing to ask.

After class, although no one asked how it went, the staff walked us through membership options confidently and tailored suggestions based on our preferences. While there was no push to close the sale or use of our name, the service was friendly, professional, and left a strong positive impression.

Carrie's Pilates Plus West Hollywood received our Class Experience Award of Excellence.

The instructor brought a warm, energetic presence, delivering clear instructions that kept the session flowing smoothly. The class started on time, was well-structured, and offered regressions and progressions to suit different levels. A clear intro, engaging ab warm-up, and smooth transitions set a strong tone.

While the session was professionally led, it lacked personal connection. The instructor didn’t ask about our background, learn our name, or engage much individually. Most of the session was led from a podium, with minimal attention to the outdoor section, and no detailed form corrections. Music outside was also too quiet due to a missing speaker.

The class ended with a short cooldown and a warm close. After the class, the instructor was positive and offered compliments and suggestions. Despite some gaps in personalization, the energy and clarity made for an enjoyable, motivating session.

The equipment and studio at Carrie’s Pilates Plus were highly impressive, blending functionality with strong brand identity. Each reformer was paired with a basket of strength equipment, offering a good range of weight options for all levels. The gear was clean, well-maintained, and included custom reformers with branded decals.

The space was thoughtfully arranged, with 18 reformers set up to allow plenty of room between participants. The indoor floor was pristine and matched the club’s aesthetic, with details like a neon sign and mirror decals. The outdoor area continued the theme, with a black-and-white striped canopy, floral ceiling décor, turf flooring, and a grass wall for privacy.

The environment felt fresh, comfortable, and inviting, with good lighting, consistent temperature, and high-quality sound rounding out the polished setup.

The public areas at Carrie’s Pilates Plus were chic, cohesive, and strongly on-brand. The studio was easy to locate with bold signage and branded decals, and inside, pops of pink, floral touches, and stylish neon signs carried the theme throughout. Branded apparel was also available for purchase, and staff were professional, friendly, and well-presented.

Both restrooms served as changing and grooming areas, featuring fun designs like a flower wall and pink banana-leaf wallpaper. Grooming amenities were attractively presented, though there were no showers, hairdryers, or seating for changing.

There were no lockers, so belongings were stored near the reformers or windowsill, which felt secure due to the open setup. Workout towels were not provided. A complimentary water station was available, along with branded bottled water and Celsius for purchase. Despite a few missed conveniences, the stylish design and polished atmosphere made a strong impression.

Booking a class at Carrie’s Pilates Plus was easy and smooth. Both the website and branded app were bug-free, allowing quick purchases of one-off sessions or packages. Confirmation emails and texts arrived promptly, clearly outlining cancellation policies and arrival instructions.

The website was mobile-friendly and stylish, matching the studio’s brand with easy access to class schedules, instructor bios, and brand values. Social media was visually consistent and regularly updated, though emails could use more imagery to better match the club’s polished aesthetic.

While in-class tech wasn’t offered, the overall digital experience—from browsing to booking and communications—felt professional, polished, and client-friendly.

Carrie’s offers a new member deal with three sessions for $60 (regularly $108), available exclusively to first-time clients. This package expires in two months. 

If you’re looking for a longer-term commitment, memberships are available at $299 per month for a Platinum Membership (minimum three-month commitment), which includes one class per day, retail discounts, one free late cancel per month, free grip socks, and the option to bring a friend to any class. A one-month unlimited package is also available at $399. 

Drop-in sessions are available at $36 per class. Smaller commitment packages are also available, starting at a five-pack for $150 (expires in one month), or $170 for a two-month five-pack. Additional options include 8 sessions for $220 and 12 sessions for $300.